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tech:radlab-support [2011/08/25 23:48]
jkuroda
tech:radlab-support [2015/08/26 18:20] (current)
jkuroda
Line 4: Line 4:
 ===== Getting help ===== ===== Getting help =====
   * The primary interface to RAD Lab Support is <​radlab-support@cs.berkeley.edu>​   * The primary interface to RAD Lab Support is <​radlab-support@cs.berkeley.edu>​
-    * This feed into a [[http://​bestpractical.com/​rt/​|ticketing ​system]] which helps us keep track of work (and how far behind we are).+    * This feeds into a [[http://​bestpractical.com/​rt/​|work tracking ​system]] which helps us keep track of work (and how far behind we are).
     *  You can ask RAD Lab Support things in person, but follow up via email to <​radlab-support@cs.berkeley.edu>​     *  You can ask RAD Lab Support things in person, but follow up via email to <​radlab-support@cs.berkeley.edu>​
-  * Jon is the primary ​point of contact within the RAD Lab, and is backed up by Jeff and Kostadin (aka, Par Lab Support)+  * Jon and Shane are the primary ​points ​of contact within the Lab with backup from Kostadin (aka, <del>Par Lab</​del>​ ASPIRE ​Support)
tech/radlab-support.1314341294.txt.gz ยท Last modified: 2011/08/25 23:48 by jkuroda