This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
tech [2011/08/23 01:50] jkuroda |
tech [2011/10/25 18:44] jkuroda |
||
---|---|---|---|
Line 1: | Line 1: | ||
====== Technology and Computing Resources and Support ====== | ====== Technology and Computing Resources and Support ====== | ||
===== General Technology and Computing Support ===== | ===== General Technology and Computing Support ===== | ||
- | General technology and computing support within the RAD Lab is provided by RAD Lab Support <radlab-support@cs.berkeley.edu> which is an email interface to a [[http://bestpractical.com/rt/|ticketing system]] which helps us keep track of work (and how far behind we are). | + | General technology and computing support within the RAD Lab is provided by [[tech/radlab-support|RAD Lab Support]] |
- | Things that RAD Lab Support supports or helps with in the RAD Lab | ||
* End-user support/troubleshooting of desktop/laptop systems | * End-user support/troubleshooting of desktop/laptop systems | ||
* A/V in the RAD Lab | * A/V in the RAD Lab | ||
* [[tech/software|Non-research specific licensed software]] not available via Departmental or Campus agreements [EECS Login Required] | * [[tech/software|Non-research specific licensed software]] not available via Departmental or Campus agreements [EECS Login Required] | ||
- | * Help interfacing with and using [[http://iris.eecs.berkeley.edu/|Departmental and Campus Computing Resources]] | + | * Dealing with and using [[http://iris.eecs.berkeley.edu/|Departmental and Campus Computing Resources]] |
* [[tech/printers|Printer support]] | * [[tech/printers|Printer support]] | ||
* [[tech/faxscancopy|Fax Machines, Scanners, and info on Photocopying]] | * [[tech/faxscancopy|Fax Machines, Scanners, and info on Photocopying]] | ||
- | * Specification/purchase of computing equipment | + | * Specification/purchase of non-research specific computing equipment. |
+ | * RAD Lab (Probably soon to become AMP specific) [[tech/svn|SVN Repo]] | ||
===== Research Specific Computing and Technology Support ===== | ===== Research Specific Computing and Technology Support ===== | ||
- | Research-specific support for different research groups that are in the RAD Lab is as follows: | + | ==== Research-specific support for different research groups provided by the RAD Lab: ==== |
* [[http://amplab.cs.berkeley.edu/|AMP]] - RAD Lab Support <radlab-support@cs.berkeley.edu> | * [[http://amplab.cs.berkeley.edu/|AMP]] - RAD Lab Support <radlab-support@cs.berkeley.edu> | ||
* AMP (formerly the R[AD Lab]) Cluster | * AMP (formerly the R[AD Lab]) Cluster | ||
* Event Support (Retreats being the most common example) | * Event Support (Retreats being the most common example) | ||
+ | * Specialized Research Equipment and Software | ||
* [[http://local.cs.berkeley.edu/|LoCal]] - Albert Goto <goto@cs.berkeley.edu> | * [[http://local.cs.berkeley.edu/|LoCal]] - Albert Goto <goto@cs.berkeley.edu> | ||
+ | |||
+ | ==== Things in the RAD Lab that RAD Lab Support does not support or help with ==== | ||
+ | The following two resources are managed by the RAD Lab Administrative Staff <radlab-admin@cs> | ||
+ | * The RAD Lab / AMP EC2 account | ||
+ | * The RAD Lab, AMP, or LoCal Websites | ||
If in doubt, send mail to RAD Lab Support and we can sort it out later. | If in doubt, send mail to RAD Lab Support and we can sort it out later. |