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tech [2011/08/25 01:28] jkuroda |
tech [2015/08/26 18:28] jkuroda |
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====== Technology and Computing Resources and Support ====== | ====== Technology and Computing Resources and Support ====== | ||
- | ===== General Technology and Computing Support ===== | + | ===== General Support ===== |
- | General technology and computing support within the RAD Lab is provided by RAD Lab Support | + | General technology and computing support within the RAD Lab is provided by [[tech/radlab-support|RAD Lab Support]] |
- | * <radlab-support@cs.berkeley.edu> is an email interface to a [[http://bestpractical.com/rt/|ticketing system]] which helps us keep track of work (and how far behind we are). | ||
- | * Jon is the primary point of contact within the RAD Lab, and is backed up by Jeff and Kostadin (aka, Par Lab Support) | ||
- | * You can ask RAD Lab Support things in person, but prepared to follow up with a short email to <radlab-support@cs.berkeley.edu> | ||
- | |||
- | Things that RAD Lab Support supports or helps with in the RAD Lab | ||
* End-user support/troubleshooting of desktop/laptop systems | * End-user support/troubleshooting of desktop/laptop systems | ||
* A/V in the RAD Lab | * A/V in the RAD Lab | ||
* [[tech/software|Non-research specific licensed software]] not available via Departmental or Campus agreements [EECS Login Required] | * [[tech/software|Non-research specific licensed software]] not available via Departmental or Campus agreements [EECS Login Required] | ||
- | * Help interfacing with and using [[http://iris.eecs.berkeley.edu/|Departmental and Campus Computing Resources]] | + | * Dealing with and using [[http://iris.eecs.berkeley.edu/|Departmental and Campus Computing Resources]] |
* [[tech/printers|Printer support]] | * [[tech/printers|Printer support]] | ||
* [[tech/faxscancopy|Fax Machines, Scanners, and info on Photocopying]] | * [[tech/faxscancopy|Fax Machines, Scanners, and info on Photocopying]] | ||
- | * Specification/purchase of computing equipment | + | * Specification/purchase of non-research specific computing equipment. |
+ | * RAD Lab (Probably soon to become AMP specific) [[tech/svn|SVN Repo]]((Jon needs to migrate this to the Dept Repo Service)) | ||
- | ===== Research Specific Computing and Technology Support ===== | + | ===== Research Specific Support ===== |
- | Research-specific support for different research groups that are in the RAD Lab is as follows: | + | Research specific support for the groups within the RAD Lab: |
- | * [[http://amplab.cs.berkeley.edu/|AMP]] - RAD Lab Support <radlab-support@cs.berkeley.edu> | + | * [[http://amplab.cs.berkeley.edu/|AMP]] - [[tech:radlab-support|RAD Lab Support]] <radlab-support@cs.berkeley.edu> |
- | * AMP (formerly the R[AD Lab]) Cluster | + | * [[http://amplab.cs.berkeley.edu/wiki/cluster|AMP (formerly the R[AD Lab]) Cluster]] |
* Event Support (Retreats being the most common example) | * Event Support (Retreats being the most common example) | ||
- | * Specialized Research Equipment | + | * Specialized Research Equipment and Software |
* [[http://local.cs.berkeley.edu/|LoCal]] - Albert Goto <goto@cs.berkeley.edu> | * [[http://local.cs.berkeley.edu/|LoCal]] - Albert Goto <goto@cs.berkeley.edu> | ||
- | If in doubt, send mail to RAD Lab Support and we can sort it out later. | + |