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tech [2011/08/25 15:01] jkuroda |
tech [2016/03/11 09:39] (current) boban |
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| ====== Technology and Computing Resources and Support ====== | ====== Technology and Computing Resources and Support ====== | ||
| - | ===== General Technology and Computing Support ===== | + | ===== General Support ===== |
| General technology and computing support within the RAD Lab is provided by [[tech/radlab-support|RAD Lab Support]] | General technology and computing support within the RAD Lab is provided by [[tech/radlab-support|RAD Lab Support]] | ||
| - | * <radlab-support@cs.berkeley.edu> is an email interface to a [[http://bestpractical.com/rt/|ticketing system]] which helps us keep track of work (and how far behind we are). | ||
| - | * Jon is the primary point of contact within the RAD Lab, and is backed up by Jeff and Kostadin (aka, Par Lab Support) | ||
| - | * You can ask RAD Lab Support things in person, but prepared to follow up with a short email to <radlab-support@cs.berkeley.edu> | ||
| - | |||
| - | Things that RAD Lab Support supports or helps with in the RAD Lab | ||
| * End-user support/troubleshooting of desktop/laptop systems | * End-user support/troubleshooting of desktop/laptop systems | ||
| * A/V in the RAD Lab | * A/V in the RAD Lab | ||
| Line 14: | Line 9: | ||
| * [[tech/printers|Printer support]] | * [[tech/printers|Printer support]] | ||
| * [[tech/faxscancopy|Fax Machines, Scanners, and info on Photocopying]] | * [[tech/faxscancopy|Fax Machines, Scanners, and info on Photocopying]] | ||
| + | * [[https://radlab.cs.berkeley.edu/wiki/staff/supplies|Supplies and laptop accessories]] | ||
| * Specification/purchase of non-research specific computing equipment. | * Specification/purchase of non-research specific computing equipment. | ||
| + | * RAD Lab (Probably soon to become AMP specific) [[tech/svn|SVN Repo]]((Jon needs to migrate this to the Dept Repo Service)) | ||
| - | ===== Research Specific Computing and Technology Support ===== | + | ===== Research Specific Support ===== |
| - | Research-specific support for different research groups that are in the RAD Lab is as follows: | + | Research specific support for the groups within the RAD Lab: |
| - | * [[http://amplab.cs.berkeley.edu/|AMP]] - RAD Lab Support <radlab-support@cs.berkeley.edu> | + | * [[http://amplab.cs.berkeley.edu/|AMP]] - [[tech:radlab-support|RAD Lab Support]] <radlab-support@cs.berkeley.edu> |
| - | * AMP (formerly the R[AD Lab]) Cluster | + | * [[http://amplab.cs.berkeley.edu/wiki/cluster|AMP (formerly the R[AD Lab]) Cluster]] |
| * Event Support (Retreats being the most common example) | * Event Support (Retreats being the most common example) | ||
| * Specialized Research Equipment and Software | * Specialized Research Equipment and Software | ||
| * [[http://local.cs.berkeley.edu/|LoCal]] - Albert Goto <goto@cs.berkeley.edu> | * [[http://local.cs.berkeley.edu/|LoCal]] - Albert Goto <goto@cs.berkeley.edu> | ||
| - | If in doubt, send mail to RAD Lab Support and we can sort it out later. | + | |