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tech [2011/08/25 01:27]
jkuroda
tech [2016/03/11 09:39] (current)
boban
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 ====== Technology and Computing Resources and Support ====== ====== Technology and Computing Resources and Support ======
-===== General ​Technology and Computing ​Support ===== +===== General Support ===== 
-General technology and computing support within the RAD Lab is provided by RAD Lab Support+General technology and computing support within the RAD Lab is provided by [[tech/​radlab-support|RAD Lab Support]]
  
-  * <​radlab-support@cs.berkeley.edu>​ is an email interface to a [[http://​bestpractical.com/​rt/​|ticketing system]] which helps us keep track of work (and how far behind we are). 
-  * Jon is the primary point of contact within the RAD Lab, and is backed up by Jeff and Kostadin (aka, Par Lab Support) 
-  * You can ask RAD Lab Support things in person, but prepared to follow up with a short email to <​radlab-support@cs.berkeley.edu>​ 
- 
-Things that RAD Lab Support supports or helps with in the RAD Lab 
   * End-user support/​troubleshooting of desktop/​laptop systems   * End-user support/​troubleshooting of desktop/​laptop systems
   * A/V in the RAD Lab   * A/V in the RAD Lab
   * [[tech/​software|Non-research specific licensed software]] not available via Departmental or Campus agreements [EECS Login Required]   * [[tech/​software|Non-research specific licensed software]] not available via Departmental or Campus agreements [EECS Login Required]
-  * Help interfacing ​with and using [[http://​iris.eecs.berkeley.edu/​|Departmental and Campus Computing Resources]]+  * Dealing ​with and using [[http://​iris.eecs.berkeley.edu/​|Departmental and Campus Computing Resources]]
   * [[tech/​printers|Printer support]]   * [[tech/​printers|Printer support]]
   * [[tech/​faxscancopy|Fax Machines, Scanners, and info on Photocopying]]   * [[tech/​faxscancopy|Fax Machines, Scanners, and info on Photocopying]]
-  * Specification/​purchase of computing equipment+  ​* [[https://​radlab.cs.berkeley.edu/​wiki/​staff/​supplies|Supplies and laptop accessories]] 
 +  ​* Specification/​purchase of non-research specific ​computing equipment
 +  * RAD Lab (Probably soon to become AMP specific) [[tech/​svn|SVN Repo]]((Jon needs to migrate this to the Dept Repo Service))
  
-===== Research Specific ​Computing and Technology ​Support ===== +===== Research Specific Support ===== 
-Research-specific support for different research ​groups ​that are in the RAD Lab is as follows+Research specific support for the groups ​within ​the RAD Lab: 
-  * [[http://​amplab.cs.berkeley.edu/​|AMP]] - RAD Lab Support <​radlab-support@cs.berkeley.edu>​ +  * [[http://​amplab.cs.berkeley.edu/​|AMP]] - [[tech:​radlab-support|RAD Lab Support]] <​radlab-support@cs.berkeley.edu>​ 
-    * AMP (formerly the R[AD Lab]) Cluster+    * [[http://​amplab.cs.berkeley.edu/​wiki/​cluster|AMP (formerly the R[AD Lab]) Cluster]]
     * Event Support (Retreats being the most common example)     * Event Support (Retreats being the most common example)
 +    * Specialized Research Equipment and Software
   * [[http://​local.cs.berkeley.edu/​|LoCal]] - Albert Goto <​goto@cs.berkeley.edu>​   * [[http://​local.cs.berkeley.edu/​|LoCal]] - Albert Goto <​goto@cs.berkeley.edu>​
  
-If in doubt, send mail to RAD Lab Support and we can sort it out later.+
tech.1314260839.txt.gz · Last modified: 2011/08/25 01:27 by jkuroda